The Patient’s Bill of Rights guarantees that all hospital patients—whether admitted, in ER, or outpatient—will receive a copy of the patient bill of rights per state law. Below are links to each MHA member hospital’s patient bill of rights.
Information to file a grievance or a complaint about the hospital without the fear of retaliation is included in the hospital’s patient bill of rights page. In addition, you may contact the Maryland Department of Health, The Joint Commission, or the Department of Health and Human Services Office for Civil Rights to file separate grievances.
Maryland Department of Health Office of Health Care Quality
7120 Samuel Morse Drive, Second Floor Columbia, MD 21046
410-402-8015, 877-402-8218 (toll free), 800-735-2258 (TTY)
File a Complaint
The Joint Commission Office of Quality and Patient Safety
One Renaissance Blvd. Oakbrook Terrace, IL 60181
1-800-994-6610, Fax: 630-792-5636
U.S. Department of Health and Human Services, Office for Civil Rights
200 Independent Ave, S.W., Room 509F, HHH Building, Washington, DC 20201
800-368-1019 or 800-537-7697 (TDD)